Privacy Policy

1. What personal information does E-Stores collect from customers?

We collect your information to personalize your experience with E-Stores. This includes: - Information you provide to us, such as your name, phone number, delivery address, payment information, and any other details you provide when creating an account, placing orders, or contacting support.
- Data collected automatically: device type, usage patterns, cookies, browsing behavior, and location information (with your consent). - Data from third parties: delivery updates or partner verification information to improve service accuracy. You can choose not to provide some information, but this may affect your ability to use many E-Stores services.

2. What purposes does E-Stores use your personal information for?

 We use your personal information to operate, deliver, and improve our services. This includes: - Order fulfillment: receiving and processing orders, delivering products and services, managing payments, and communicating with you about orders and offers.

- Platform efficiency: Analyzing performance, fixing bugs, and improving the user experience.
- Personalization: Providing recommendations for features or products that may interest you based on your preferences. - Legal compliance: Verifying seller identity and payment information when necessary. - Customer communication: Via phone, email, or in-app messaging.

- Advertising: We display personalized ads based on interests, without using information that personally identifies you.

3. Examples of Data Collected When you use E-Stores services?

 you may provide or create the following types of information: - Personal Identification Information: such as name, address, and phone numbers. - Device Location: if you consent to location sharing. - Browsing Behavior: such as pages visited, content viewed, and interactions with the application.

- Technical metrics: Page load times, download errors, visit duration, and clicks.

4. When and why do we share your data with third parties?

We do not sell your personal data. We may share information with: - Shipping partners (to fulfill orders). - Payment processors (to process transactions securely). - Technical support and customer service platforms. - Regulatory bodies (only when legally required). All partnerships adhere to Google's User Data Policy and ensure data protection. - Contact history: Such as phone numbers used to contact support.

- Shopping activity: Searching for products, adding or removing products from the cart, and purchasing. - Device settings or granted permissions, such as notifications or data access. - Seller or developer account details when using E-Stores services to display products. - Delivery updates from shipping companies or other partners to improve the delivery experience.

5. Data Retention and Security We retain your information only for as long as necessary to provide the service and comply with legal requirements. We use encryption and strong security practices to protect your data.

6. Your Rights You have the right to: - Access, update, or delete your data from the app settings. - Revoke camera, microphone, or location permissions from your device settings.

7. Terms Updates We may update these terms from time to time. You will be notified of any material changes through the app or our website. Your continued use of the app constitutes acceptance of the updated terms.

- Contact us with any privacy-related requests or inquiries.

Want to delete your account with us? Tell us what the problem is on our pages and we'll fix it right away. But if you still want to delete your account, there are a few simple steps, and you can always reactivate it at any time. Here are the steps:

1- Log in to your account.

2- Click on the E-Stores Privacy Notice.

3- Tell us the reason, and then you can delete your account.
Please note that when your account is deleted, everything will be deleted with it—your data, your requests, everything.